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FAQ

Tu trouveras ici des réponses aux questions qui nous sont le plus fréquemment posées.  Si tu ne trouves pas réponse à la tienne, n’hésite pas à nous écrire à contact@surfandrise.com ou sur la page contact

  • Can I participate in stays if I have never practiced surfing before?
    Absolutely. Lessons are suitable for beginners and intermediate surfers. For fully personalized lessons, we involve two instructors who take care of 4 to 5 surfers in order to help you progress quickly and give you the best conditions.
  • Is there an age limit for participants?
    The average age in our camps is between 25 and 45 years old. The minimum age to participate in the camp is 18 years old. But there is no maximum age.
  • Can I come if my French is not very good?
    French is the main language used to communicate at camp, but we also use English if necessary. We have found, thanks to our experience, that this is not a problem, even for those who do not have a perfect command of French. Nevertheless, the collective personal development workshops are currently conducted in French. Each briefing is conducted in the majority language of the camp. Our staff and instructors are also multilingual, speaking English and Spanish. Thus, you can ask your questions in the language of your choice while enjoying a friendly environment.
  • Can I come with my friends or my partner?
    You can obviously participate with a friend or come as a couple. However, to guarantee group cohesion and avoid the creation of sub-groups, we are careful to limit the number of people who know each other.
  • What should I bring with me?
    We'll send you a full list of what you'll need before your trip. Here are a few items we recommend you pack for your surf vacation, so you can make the most of your stay: a bathing suit, a spacious beach bag, a soft towel for lounging in the sun, sunscreen (and we recommend a face stick for surfing), a reusable water bottle to stay hydrated, and a handy surf poncho (not essential, but certainly makes changing clothes on the go a breeze). the beach). We want you to be comfortable and prepared to fully enjoy your surfing experience.
  • Où se déroule le prochain séjour ?
    Le prochain séjour se déroule sur l'île de Fuerteventura. Cette île est située au large du Maroc, et fait partie de l'archipel des îles Canaries. Notre camp est au nord de l'île, non loin des villes d'El Cotillo et de Corralejo.
  • Can I arrive later or leave earlier from the surfcamp?
    The dates of stay are fixed. However, you can leave earlier. Late arrival is not permitted for reasons of initiatory stages and workshops which may affect integration into the group. In case of early departure, no deduction or refund can be made on the stay.
  • Is the price of the plane ticket included in the pack?
    No, the price of the plane ticket is not included in our prices because it depends very much on where you are coming from. We can recommend preferred options based on our travel destinations.
  • Est-ce que les dates des séjours sont fixes ?
    Le concept de notre camp est d'être évènementiel et à dates fixes pour à la fois pouvoir proposer un séjour complet packagé, un service personnalisé et un lieu haut-de-gamme. L'intérêt est également de faire vivre une expérience unique qui nécessite un certain nombre de jours sur place.
  • Where are the surfhouses located?
    Go to the camp description page to find the location of the house where the stay takes place. For example, the villa in Fuerteventura in the Canary Islands is located in the north of the island, in an ideal place for a retreat, 30 minutes from the airport and about 15 minutes from the best surf spots in the north of the island.
  • Do you offer a transfer service from the airport to the surfhouse?
    Group transfers to and from the airport, as well as to all activities, are included in the package. On the day of arrival, two transfers are planned, adapted to the different destinations according to the seasons. For the day of departure, departure from the surf house is scheduled for 10 a.m. If you wish to arrive or depart at a different time, we can organize a private transfer to help you book a taxi.
  • Are bed linen and towels included?
    Yes, bed linen and towels are provided.
  • Are there vegan/vegetarian or allergy friendly meal options?
    The majority of our meals, 80%, are prepared using a vegetarian approach by our talented professional chef. Upon request, we also offer a full vegetarian option for all meals during your stay. We do our best to satisfy our customers who follow a vegan diet as well as those with specific dietary needs such as intolerances (such as lactose or gluten). However, we cannot guarantee fully allergy-friendly meals. We kindly ask you to let us know your dietary requirements in advance.
  • Is the Surfhouse equipped with WIFI?
    Yes, we provide free Wi-Fi in the surfhouse
  • What is the size of the surf groups?
    In order to guarantee optimal progress in your learning, surf groups are limited to a maximum of 5 students per instructor. The sessions are therefore highly personalized and the security reinforced. We will make sure to divide the groups according to experience levels so that you have the most fun in the waves.
  • Is it possible to miss lessons?
    You have the choice whether or not to participate in surf lessons depending on your level of energy and motivation. If you prefer to enjoy the beach, the sun, explore the city or relax by the pool, you are free to do so. However, please note that if you decide not to participate in the surf lessons, or any other activity for personal reasons, unfortunately we will not be able to deduct them from the price of the package.
  • Is it possible to do additional surf lessons?
    Depending on the availability of instructors and the number of volunteers, we can organize one or two additional lessons during the week. However, these additional sessions will be to the detriment of other planned activities and may incur an additional cost which will be indicated to you on site. We remain at your disposal to modify our schedule and best adapt to your desires!
  • What happens if the sea or weather conditions are not right for surfing?
    We always check the surf forecast in advance and adjust our schedule if necessary. Cancelling a session almost never happens, and despite the extreme rarity we are ready just in case! In this case, we plan to carry out another activity (snorkeling, surfskating, etc.) to compensate for an aborted session.
  • Is surfing equipment provided? Can I bring my own equipment?
    All the necessary equipment for surfing will be provided, namely: Surfboard and leash; wetsuit, slippers, lycra. Nevertheless, you can absolutely use your own equipment if you wish, but does not allow you to benefit from a specific rate.
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